WIN Waste Innovations Saves Millions Using RouteSmart Online to Streamline Route Planning

As WIN Waste Innovations expanded through acquisitions, they needed a scalable solution to streamline route planning, improve efficiency, and integrate newly acquired customers. Transitioning from RouteSmart for ArcGIS to RouteSmart Online in 2024 proved transformative for their operations.

RouteSmart Online’s cloud-based platform enabled WIN Waste to centralize route planning, enhance collaboration among its multi-location team, and adjust routes faster to meet customer needs. The intuitive interface reduced staff training time from six weeks to just a few days, even for complex commercial front-load routes. With nearly a dozen team members now collaborating seamlessly, WIN Waste eliminated manual file-sharing and optimized complex routes more efficiently.

The results speak volumes. Within two years, WIN Waste achieved millions in operational savings, including $640,000 by internalizing subcontracted work. They also improved efficiency with a 10% increase in lifts and yards per hour across reviewed routes. Enhanced route adjustments ensured waste pickups occurred on time, boosting customer satisfaction.

Senior Operations Manager Daniel MacInnis praised RouteSmart Online, saying, “It’s like driving a car instead of piloting a space shuttle.” By adopting RouteSmart Online, WIN Waste has set the standard for scalable, efficient, and customer-focused operations.

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