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01Benefits
Simplify territory planning
Standardized route management and planning ensures that your routes will be covered. Easily plan for contingencies by creating multiple route plans for your operations or quickly modify an existing route.
Balance routes for drivers
Create balanced routes for drivers based on time, volume or lifts. If a driver calls in sick you can easily spread that route to other drivers. Quickly onboard new drivers with accurate and up-to-date route plans.
Reduce route costs
Increase efficiency on the road by removing wasted miles. Decrease fuel costs with practical and effective routes. Reduced CO2 through more efficient route plans.
Enhance safety
Keep drivers safe by creating balanced routes that reduce fatigue. Plan routes with same side service so drivers don’t have to repeatedly cross roads. Build routes that minimize the need for drivers to back-up, make u-turns, or take dangerous turns.
Burnaby transformed routing operations in less than 6 months to achieve a 5% improvement in efficiency.
“RouteSmart’s dynamic solutions solved what other routing tools could not.”
City of Burnaby, BC
Employees are our most valuable asset. We offer our employees numerous opportunities for professional development, providing our employees the chance to learn and grow as the company grows.
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Doug Hill
Vice President, Marketing
Doug holds more than 25 years of experience in marketing, product marketing and management, specializing in B2B marketing, competitive intelligence, international sales, and forecasting and budgeting. He maintains relationships with clients, prospects, business partners and resellers around the world to stay engaged with market trends, allowing us to create the most effective products. Contact him at dhill@routesmart.com
Matthew Kemeny
Communications Manager
With more than 20 years’ experience in communications and journalism, Matt leads internal and external communications efforts as part of our sales and marketing team. With a specialty in storytelling, Matt always looks for innovative ways to broadcast our message and relishes the opportunity to convey the stories of our employees, clients and partners. Contact him at mkemeny@routesmart.com.
Client Login
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Submit a support case, search our knowledge base for solutions, submit a support case, view open/closed cases, add a comment or upload a file related to a case, add a comment or upload a file related to a case, or provide feedback on your experience.
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Hero title.
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Our team mattis turpis volutpat scelerisque tristique. Nisi pretium semc nibh dictumst sed arcu.
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Our team mattis turpis volutpat scelerisque tristique. Nisi pretium semc nibh dictumst sed arcu.
Employee Name
Employee title
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“RouteSmart is the leading route optimization solution for high density precision routing.”
Boost your profitability, scale your operations, increase efficiency, and ensure safety with the world's most advanced logistics software powered by real people.
Leadership Team
Larry Levy
Chief Operating Officer / Executive Vice President
Chris Walz
Vice President, Sales
Chris Kelly
Vice President, Product Development
Roy Dahl
Vice President, Research and Development
John Sniezek
Vice President, Product Management
Doug Hill
Vice President, Marketing
Tom Huppmann
Director of Client Services
Damon Gulczynski
Director of Research & Development
Jeannie Merson
Director of Finance & HR Operations
Sean Carroll
Business Development – Utilities
Adrian Gonzalez
President at Adelante SCM, Founder/Host of Talking Logistics, Founder of Indago
Jason Fry
Senior Business Development Manager
Lindsay Ringgold
Technical Marketing Engineer
Jessica Cearfoss
Senior Business Development Manager
Michael Corder
Senior Product Manager
Danielle Baci
Senior Client Success Manager
Matthew Kemeny
Communications Manager
John LaVolpe
Sr. Infrastructure & Security Engineer
Jon Knazur
Senior Business Development Manager
Approach.
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Technology
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Relationships
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Job Listings
View All Job ListingsLearn more about us.
About UsWe’re hiring. See what it’s like working with us.
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Support
Technical Support
For users of RouteSmart for ArcGIS, RaaS and RouteSmart Online, we provide direct access to live technical support representatives Monday through Friday, 8:00 AM to 6:00 PM, ET.
800.977.7284 option 2 (US and Canada)- 410.290.0226 option 2 (outside the US and Canada)
info@routesmart.com
Submit an Issue through My RouteSmart
Submit an issue online 24/7 through My RouteSmart. Submitted cases will be addressed during our standard support hours.
FedEx Ground (FXG) Service Providers
FedEx Ground (FXG) Service Providers will receive communication directly from FXG two to three months before implementation and should not contact RouteSmart directly. Please refer to the preliminary rollout schedule found on MyGroundBiz.com for a specific station’s timeline.
HolidaysRouteSmart will be closed for the following holidays in 2022:
- Monday, January 2, 2023 (New Year’s Day)
- Monday, January 16, 2023 (Martin Luther King Jr. Day)
- Monday, May 29, 2023 (Memorial Day)
- Tuesday, July 4, 2023 (Independence Day)
- Monday, September 4, 2023 (Labor Day)
- Thursday, November 23, 2023 (Thanksgiving)
- Friday, November 24, 2023 (Thanksgiving)
- Monday, December 25, 2023 (Christmas)
- Tuesday, December 26, 2023 (Christmas)
- Friday, December 29, 2023 (New Year’s Eve)
Check Out Our Recent Webinar
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Upcoming Events
WMX Americas
02/16/2025 - 02/18/2025
Location: Miami, FL
Join us at Triangle’s World Mail & Express (WMX) Americas Conference, as over 300 senior post and parcel executives converge for three days of learning, inspiration, and connection. Providing a fantastic platform to share ideas and strategies and to network with industry peers, it is a forum for industry leaders and key decision makers to discuss strategy and track developments in a fast-changing sector of international business.
Esri Partner Conference & Development Summit
03/09/2025 - 03/10/2025
Location: Palm Springs, CA
RouteSmart Technologies will be attending the Esri Partner Conference & Developer summit as an Esri Gold Business Partner. Join us to learn about the latest product information and roadmaps and stay updated on Esri’s future business direction.
DISTRIBUTECH International®
03/24/2025 - 03/27/2025
Location: Dallas, TX
Join RouteSmart at the premier annual event for transmission and distribution, showcasing cutting-edge technologies that power our homes and businesses. This conference and exhibition offer a wealth of education, information, and solutions that drive the utility industry forward.
Booth Number: 5236
2025 North American Snow Conference
04/06/2025 - 04/09/2025
Location: Grand Rapids, MI
Come visit us at this year’s North American Snow Conference to optimize your winter maintenance & snowplow routes. RouteSmart Technologies looks to prioritize snow emergency routes and major roads, create unique scenarios for multiple winter events, and build efficient routes to plow every lane.
Booth Number: 835
IUCX (Formally CS Week)
05/06/2025 - 05/08/2025
Location: Phoenix, AZ
IUCX is the premier annual educational and customer service conference for electric, gas and water utility professionals across North America and around the world. This year, discover RouteSmart’s advantages for meter reading: Balancing cycle days, building better walking and driving routes. And making the most of your AMR investment by leveraging read range information to reduce travel time and distance.
Booth Number: 531
Waste Expo
05/06/2025 - 05/08/2025
Location: Las Vegas, NV
Waste Expo is the premier conference for private and public waste management organizations. RouteSmart will be showcasing their latest solutions for commercial and residential waste collection and recycling, roll-off route schedule optimization, and street service route optimization for street sweeping and winter maintenance.
Booth Number: 1569
Home Delivery World 2025
05/21/2025 - 05/22/2025
Location: Nashville, TN
RouteSmart Technologies will be bringing attendees of Home Delivery World the best solution for final mile delivery optimization. Learn about RaaS (Routing as a Service), and how it has optimized daily deliveries for industry leaders with millions of deliveries optimized daily. Create balanced and compact routes and optimize delivery sequences. Discover effective ways to schedule critical delivery times and integrate with on-board systems for real-time monitoring.
Booth Number: 740
ACE 25
06/09/2025 - 06/11/2025
Location: Denver, CO
Come see RouteSmart at ACE, the annual conference hosted by the American Water Works Association. Talk with the RouteSmart experts about the latest advancements in meter reading route optimization, inspection routing, and more.
Booth Number: 2118
ADMA
06/23/2025 - 06/25/2025
Location: Las Vegas, NV
See RouteSmart at ADMA, the conference representing news and media companies from around the country. RouteSmart offers solutions for strategic delivery routing problems like route realignment, Total Market Coverage (TMC), and single-copy distribution planning. Learn how newspapers of all sizes across the United States use RouteSmart Online to optimize 10-million newspaper deliveries and 50,000 carrier routes every night.
Esri User Conference
07/14/2025 - 07/18/2025
Location: San Diego, CA
Join us at the largest conference for the GIS community and discover our latest offerings in the utilities, public works, newspaper, and postal/local delivery sectors. Stop our booth to talk with our logistics experts about the latest advances in route optimization and learn how you can benefit from our long-standing partnership with Esri.
Booth Number: 1014
PWX 2025
08/17/2025 - 08/20/2025
Location: Chicago, IL
Consider joining RouteSmart at this year’s Public Works Expo. PWX provides a first-class multi-modal learning experience designed for professionals at all levels and across the entire spectrum of public works. Improve services for residential and commercial waste operations, bulky waste, recycling, green waste, and organics collection. RouteSmart can also help cities to optimize street sweeping and snowplow/winter maintenance route operations. Use the optimized routes from RouteSmart with telematics and navigation systems, including RouteSmart Navigator – the first system designed specifically for RouteSmart and the requirements of high-density route navigation.
Booth Number: 4050
Waste Haulers Summit
10/20/2025 - 10/22/2025
Location: Scottsdale, AZ
Catch us at this year’s Waste Haulers Summit and connect with the RouteSmart team. This years summit is an exclusive gathering of solid waste leaders for networking, sharing ideas, and discovering new products and solutions – all in 48 hours.
Parcel & Post Expo
10/21/2025 - 10/23/2025
Location: Amsterdam, Netherlands
RouteSmart Technologies is taking its show overseas at Parcel & Post Expo, the leading global event for the world’s postal, parcel and express businesses. Featuring more than 3,500 attendees from 90+ countries, RouteSmart Technologies will have its experts on hand to showcase the best solutions for last mile delivery optimization. Use RouteSmart for strategic planning in your fast-changing world. Build balanced, compact routes. Optimize delivery sequences. Discover the ways RaaS (Routing as a Service) is used to dynamically optimize last-mile deliveries for millions of packages every day. Learn effective ways to schedule critical delivery times. Integrate with onboard systems for real-time monitoring.
Booth Number: 11.205
Itron Inspire
10/27/2025 - 10/29/2025
Location: Orlando, FL
RouteSmart Utility Experts are excited to attend the Itron Inspire conference, a premier event for thought leaders and innovators in the utilities and energy sectors. We can’t wait to engage with industry peers, share insights, and spotlight our cutting-edge route planning capabilities that are revolutionizing operational strategies in the utilities sector.
Esri IMGIS
10/28/2025 - 10/30/2025
Location: Palm Springs, CA
RouteSmart Technologies provides route optimization solutions that automate meter route planning and field service logistics activities for the largest utilities. Come see us exhibiting at this year’s Esri IMGIS event to talk with the RouteSmart experts about the latest advancements in meter reading route optimization, inspection routing, and more.
Booth Number: 422
R-Con (Formally WASTECON)
11/12/2025 - 11/15/2025
Location: Columbus, OH
RouteSmart will be R-Con, SWANA’s executive leadership summit, showcasing our cutting-edge optimization solutions for commercial and residential waste collection and recycling, roll-off scheduling, and street sweeping & winter maintenance.
Booth Number: 220
In the spotlight
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A Few of our partners and customers
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“RouteSmart is the leading route optimization solution for high density precision routing.”
Company Name
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$1,000,000
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45k
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$1,000
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10B
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1Benefits
Sub Header
By optimizing routes and schedules, newspaper delivery routes can be completed more quickly and with fewer resources, allowing companies to save time and money.
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